如何准备一个能在以人工智能为中心的世界中生存的媒体战略?

发表于2019年2月25
博客, 洞察力
作者:Arshan Saha
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This article was originally posted on Adweek

Once an empty buzzword in the marketing world, extensive advancements in machine learning have made artificial intelligence a necessary and pivotal instrument in a marketer’s toolbox.

电影会向你展示以大片形式出现的人工智能:《2001年:太空漫游》中计算机的接管或《黑客帝国》中为人类的命运而战的多肢机器人。在现实中,人工智能可能看起来不那么史诗化,但它对商业的能力却不乏传奇色彩。自它首次被引入以来,在不到一个世纪的时间里,人类创造了人工智能算法,帮助IBM的 "深蓝 "和 "沃森 "在面对世界冠军时也能学会赢得国际象棋比赛和 "危险 "锦标赛。今天,人工智能几乎被用于每个行业,以我们每天访问的方式。它帮助搜索引擎找到他们的目标,为金融交易执行复杂的决策,并为Netflix等服务提供编程建议。它还可以帮助内容策划,加强网络安全,协助销售人员产生更好的线索,并帮助驾驶飞机。

It’s no wonder there is so much potential in AI for advertising. It is already being used to find and define audiences, craft incredibly precise audience profiles by identifying and locating prospects, refine creative messaging and develop bidding strategies that optimize for clients’ stated goals.

However, that isn’t to say that machines will ever completely replace marketers. Instead, machine learning is used to augment human capabilities, helping marketers accomplish more with fewer resources. At present, many advertisers don’t properly understand AI enough to take full advantage of its capabilities. Instead, they only deploy it to achieve simple goals when it can do much more than elevate discrete performance metrics. When the many applications of AI are used collectively, they can lead to a significant transformation in one’s digital advertising strategy that drives remarkably improved results for clients.

To accomplish that, advertisers need to shift their perspective and refine and expand their idea of marketing success and approach new campaigns that take into account how AI works. The most powerful and largely unfulfilled potential of AI lies in the bigger picture, in its ability to optimize toward business outcomes rather than simple metrics. Therefore, campaigns need to be built around the unique opportunities and strategies afforded by AI.

To design and execute a successful AI-powered strategy, you need the right talent. Any strategy that applies AI requires not only access to premium marketing opportunities but also the skills to handle premium technologies. This starts with programmatic specialists who have a thorough understanding of the current advertising landscape and can design a plan based on requested parameters and desired business outcomes, implement the plan to generate performance predictions, optimize the model to improve executive of AI and achieve better outcomes and analyze the results to provide insights into its effectiveness.

In addition to marketing expertise, programmatic specialists will need data science and engineering acumen to articulate the steps that lead AI to the best results. Scientists can define the fundamentals of the project, making sure it’s sound. They will devise a proof of concept, test algorithms against those proofs, work with the data and decide on inputs and outputs. They can then choose an algorithm they believe will work for the case, make it better, run experiments and make recommendations for engineers to execute.

Engineers will then put the algorithms into production and use, gather and further refine the data as well as make recommendations for further improvements and for the scientists to test. While many of the best algorithms used in AI are freely available via a community of leading scientists, it takes great expertise to assemble, customize and deploy them intelligently. Moreover, algorithms need to be customized to each business, which is why data scientists and engineers who specialize in AI are so in-demand.

At the end of the day, when we evaluate how AI and machine learning are useful in digital media planning and buying, we need to ask if AI enhances the work that people can perform and if it exceeds what programmatic specialists could do alone within similar timeframes and costs. The answer is that it does. AI can elevate people to the kinds of creative, analytical work that humans do best.

For advertising and marketing companies, repositioning their offering to utilize AI and machine learning would be the most logical decision if they want to stay relevant and add value. AI and machine learning are no longer technologies of the future; they’re here now, and they’re here to stay.

Read the rest of the article on Adweek.

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